Our Achievements 2016-2017

Quality Policy

We strive to maximize customer satisfaction by delivering world class products and services at competitive prices.

In line with our strategy, and in order to effectively implement our Policy, we therefore commit ourselves to:

  • Stay customer focused through clear understanding of their current and future needs in order to meet or exceed their expectations,  in compliance with statutory and regulatory requirements
  • Understand needs and expectations of our key stakeholders through constant communication and feedback mechanisms
  • Invest in the training of personnel at all levels and to engage them to put at best their abilities to the benefit of the company and its customers.
  • Continuously monitor and control the performance of our processes so as to detect any opportunity to improve our productivity.